Statista claims that 89% of people who buy products online can now either track their order or receive a delivery notification.
However, we’ve all experienced the frustration of clicking a ‘track my order’ link, only to see no more detail than that a parcel is ‘out for delivery.’ Frankly, in this day and age, a delivery window of an entire day just doesn’t cut the mustard.
That’s why A to Z Couriers is part of the APC delivery network, where customers can now track their driver’s location through APC PinPoint. At the click of a button, you can see in real time where your delivery driver’s last stop was. You can track your parcel step by step in order to know when it will reach you.
Available to both senders and recipients, APC PinPoint brings an enhanced level of clarity to the delivery process. All you need to do is enter your consignment number and postcode and the innovative PinPoint system will show you how close your parcel is.
Would you like more free time?
We all lead busy lives these days. In fact, according to the Office for National Statistics, just 57% of us are satisfied with the amount of leisure time that we have. So why would you want to waste some of that precious leisure time rescheduling a missed delivery?
If you’re out when we try to deliver your parcel, we’ll send you an eCard that allows you to reschedule your delivery quickly and easily. A few clicks or taps and your goods will be winging their way to you on a more convenient date.
Keeping it local
Continuing to evolve the customer experience that we provide is important to us here at A to Z Couriers. As such, you can expect plenty more service improvements like these over the months and years ahead. Our aim is to provide you with a personalised service that meets all of your delivery and fulfilment needs.
As we are a small to medium-sized company, we can do things a bit differently than some of the larger delivery businesses. We can get to know our customers and shape our services to meet their individual needs. We can also ensure that when you call us, you get straight through to a human – never a robot with a dazzling array of menu choices!
By being part of the APC network, we can provide this local, personalised service within the framework of a national delivery network. For our customers, it’s the best of both worlds. You get a friendly service that connects with what’s important to your business, along with superfast national coverage, including same day secure delivery services.
Want to know more? Then give us a call! If you’re based in Kent, you can reach our Bromley team on 01689 873 771. If you’re in London or Surrey, give our Croydon team a call on 0208 667 1234. We look forward to hearing from you.